Privacy Policy
NEAT Pools respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us through our website, forms, and communications.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Phone number
- Email address
- Service address
- Details related to your pool or service requests
How We Use Your Information
We use your information to:
- Respond to inquiries and provide estimates
- Schedule and manage services
- Send appointment reminders and service updates
- Provide customer support
- Send occasional promotional or seasonal service messages (if you opt in)
Text Messaging and Consent
If you provide your phone number and opt in, you agree to receive text messages from NEAT Pools regarding appointments, service updates, estimates, account notifications, and occasional promotions.
- Message frequency may vary.
- Message and data rates may apply.
- You can opt out at any time by replying STOP.
- For assistance, reply HELP or contact us directly.
We do not sell, rent, or share your phone number or personal information with third parties for marketing purposes.
Data Protection
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.
Third-Party Services
We may use trusted third-party tools to help operate our business (such as scheduling, payment, or communication platforms). These providers only receive the information necessary to perform their services.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, please contact:
NEAT Pools
815 N High St, Columbus, OH 43215
614-594-4990
info@theneatpools.com
